Spice Jet Airlines — overcharging for baggage at the time of check in flight number sg 8732 at adampur airport by spice jet on thu 13th june 2019
RaRajinder pal singh rana on Jun 14, 2019
On Thu 13th Jun 2019 myself and my wife Sadhna Rana checked in at Adampur for flight number SG 8732 of Spice jet for Delhi. I was told that the baggae was having excess weight of 32 KG permissible under one PNR 1515FL by 33 KG and asked to pay at spot a sum of Rs 13, 200 which I paid vides receipt number 2018-19/AIP 094 vides debit card as I had no other option under the circumstances. I noticed that I was allowed permissible limit of one passenger baggage only towards one PNR number 1515FL. Though we had two tickets one for me and one for my wife Sadhna Rana under the one PNR number 151FL and were entitled to concession of two passengers. In this way I was overcharged for baggage weight of 15+7 permissible to my wife the second passenger in the same PNR 1515FL. In this way though the airline was entitled to charge only for 11 KG of extra baggage weight but it charged wrongly for 33 KG of extra baggage. Since I am entitled to refund of amount of 22x400= 8800 rupees overcharged from me, I request you to please arrange for the refund of overcharged amount. from the airline.
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