I was a passenger in your flight sg946 on 12.9 2017 from delhi to thiruvananthapuram with my family. At the time of getting boarding pass i requested one side seat for my son, since he was very much interested in watching the beautiful sights from the flight. And three breakfast for me, my wife and my son, for that they suggested to avail seat wit extra leg room. They explained me that if i avail two seat and breakfast the third seat will be complimentary and for that i need to pay rs.2000, another rs.1000 exclusively for the breakfast for the third one. I agreed and paid extra rs 3000. They allotted the second row seat for us, but at the time of flight they shifted our seat to the 16th row just over the wings blocking the interest of my son.
The crew members served food to all the needed passengers ignoring our prior booking. At last i appeal for breakfast and after multiple verification they served us savory and coffee, as per your menu card worth of rupees not more than 400. All other passenger selected items what they needed with reasonable rate were as i forced to take what they served. While i pointed out the injustice they tried to ridicule me before other passengers. Many time i have traveled in many flights including spice jet, this is the first time i was hurt by the crew members.
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