Spice Jet Airlines — Payment not credit

Address:

Ghaziabad, Uttar Pradesh, 201005

Two month before i was taken flight ticket from cochin - delhi. ticket one no: z4j7sy. i got an information from spicejet on 29 th jun the flight was cancelled due to oprational reasons.
My complaint is the flight ticket amout is not credit my account. i contact one - two times at customer care centre spicejet, people says it's taken above 10 days to take credit to your account. normal flight will cancelled cause of company passenger need to take another ticket.