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Spice Jet Airlines — Payment refund

Iam Stephy paulose had reschedule my travel on November 6 And My Account was debited by 527Aed but not rescheduled the ticket.
Now 2 month finished. Many time I follow up with spice jet line I didn’t get any refund not yet
My pnr is RJ58YH
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I am waiting for 2 months till now i didn't get my refund, this is really bad experience, simply cheating customers
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