Spice Jet Airlines — pilferage from check in baggage

Address:

New Delhi, Delhi

Please refer to pnr : m7yutc for madurai - chennai - kolkata, on 6th january 2018. Upon giving the checked in baggage after x-ray and procuring boarding pass at madurai airport, we found our one of the trolley bags, that the lock and chain head was broken and thrown away and the baggage was put inside a semi damaged polythene bag and arrived at airport (Kolkata) baggage claim area. After reaching home, the details of damage was detected, and pilferage of belongings happened, when the checked in baggage was at the custody of spicejet airlines.
It is indeed a very bad experience to learn that spicejet has proved itself a big dacoit, besides being well known for flight delays and not adhering to time schedule. It was really disgusting affair to avail services from spicejet.
If spicejet has little concern about the customers, then it should compensate me for rs 26000 (Nearly) that i had incurred loss.
My mobile number is [protected].
Anupam banerjee
From hyderabad