Spice Jet Airlines — Poor Communication

Address:

Chennai, Tamil Nadu

We have booked the spicejet flight# SG455 from Goa to Chennai on 16/6/2014 17:50. We have reached the airport on 16:40. At that time we were informed by the airlines officials that the flight got rescheduled and went on 16:45 and the boarding got closed for the flight. We didn't got any info about the change in flight information. Also we were treated cruely by the airlines officials. However they have arranged a alternate flight from Goa - Mumbai and mumbai - Chennai with a travel time of 6 hours. It caused a huge time loss for us. We had our travel plans from Chennai on 16th july which got cancelled because of this delay. The problem we really faced is the way the airlines officials treated us. It looks like they had pre plan to make fool o[censored]s. Flight # : SG455 PNR: R5L6UC Travel Date: 16/6/2014 We need the airlines to compensate for this and to avoid this kind of situations in future.