Spice Jet Airlines — Preponement of flight sg 704 by 2.5 hours without intimation to me

Address:	Mumbai City, Maharashtra, 400072
Website:	www.spicejet.com

Complaint against airline spicejet for illegally preponing flight without intimation to passenger :

Vide pnr number (PNR-X5IW9F) I had booked flight for me and my wife on spicejet flight SG 704 mumbai to hyderabad sector. The flight wad scheduled to depart at 22:45 hours of 20.12.2016. Accordingly we reached airport for checkin at 21.00 hours. We were shocked to hear at the counter that the flight had already departed as airline unilaterally had preponed it to 20:10 hrs without any intimation to us. In fact, on the contrary, I had received intimation through SMS that flight dated 20-Dec-16 from Mumbai is on schedule. Due to the above non intimation, we are put to lot of hardship and at the time of writing this email, are still waiting to be accommodated in the alternative flight. We were to recieve our son coming to hyderabad ftom USA but cant as his flight would have long arrived and he is steanded at the airport. This is harassment and very bad treatment by spicejet to legitimate ticket holders. In view of this we demand compensation of Rs.1 lakh per passenger for the harrasment.

Expect your early response. For any query or communication my email I'd is [protected]@gmail.com or on phone [protected].

Regards

Vimal Kumar Mathur
Sandhya Mathur