Spice Jet Airlines — Refund

Address:

Hyderabad, Andhra Pradesh, 500004

We three had booked air ticket at Hyderabad airport from Hyderabad to delhi SG124 and delhi to jodhpur SG2695 on 30/1/2017 my pnr no RF5E3E though the flight had a delayed departure it took off from Hyderabad to delhi from Delhi to jodhpur I had got a message that flight is cancellation on the same day so I I immediately went to ticket counter for inqure at that time they told me that full refund will be given they signed and stamped the ticket but after 3 days I called customer care no they refuse to pay the full refund making a reasons that I have booked the alternet ticket from Delhi to jaipur that refund will be paid I don't now how it is possible to book alternet ticket instance I have boarding pass for delhi to jodhpur Flight. I request the spicejet airlines to pay full refund for flight SG 2695