Spice Jet Airlines — Refund denied even after being eligible for one

Passengergirl

Mar 28, 2022

Address:

india

I was rightfully eligible for a flight refund because of +2 hours of delay in flight departure. I know that the terms and conditions are updated according to the new covid rules and are dynamically changing. But after several read-throughs, I emailed them, and the support team has constantly denied responsibility to compensate the loss with anything. They just thanked me for the feedback and closed the case. So this complaint is regarding the loose-ended management team that fails to fulfil their terms as promised.

SG 9383 AHMD - KWT
Oct 13 2021
Flight delayed by +2 hours and in Tnc it's mentioned that I'm eligible for at least a full refund of the ticket fare

+2 photos

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Mar 28, 2022

Updated by Passengergirl The staff and flight food is great though, the question comes on the integrity of the company.