Spice Jet Airlines — refund not processed even after govt order

As per government order, pessengers whose tickets were cancelled by airlines between lockdown period are to get full amount refund. But still i havent recieved by refund yet. My pnr no is yd99qw, it was scheduled to fly on 3rd april, 2020. Others have received the refund amount already and i still haven't got my refund. It been more than a month since my ticket got cancelled by airline and it was cancelled even before the lockdown period started, cancellation by airlines was due to some parking problem here in leh airport.

Please look into the matter and kindly processed the refund as soon posible,

Looking forward to hear from you the earliest.

Thanking you,
Your traveller.