Spice Jet Airlines — refund not received for cancelled flights due to covid 19

Dear sir,

My both the flights from bengaluru to shirdi and back were cancelled due to covaid 19. I do not intend to travel for next one year.
I have purchased spice assurance for entire pnr no pnr dy8tnm.
Hence i request you to fully refund the amount of rs 13640, without further delay. I do not want my amount to be put in shell account.
Regards
Girish magal