Spice Jet Airlines — Refund Not Received: PNR TYE58Q

Address:

Hyderabad, Andhra Pradesh

I had booked a Spicejet flight from Kochi to Hyderabad and back on the 11th of December. However, when I reached the airport on the 16th for my Kochi-Hyderabad flight, the flight was repeatedly delayed and eventually cancelled. Since my return journey was dependent on me going there, I asked for the return journey to be cancelled too. The guy at the airport counter took my ticket, wrote "full refund" and stamped the ticket. Turns out the Spicejet people marked me as 'No Show' on the return ticket, and have refused to refund that amount. It turns out that after multiple calls, emails to customer care and emails to the appellate authority, they have only refunded Rs. 5, 424 out of the overall ticket bill of Rs.13, 319. I've been waiting for the balance refund for the past two months, and receiving no response from Spicejet, I decided to post this here Sohil