Spice Jet Airlines — Refund of Ticket

I am writing this mail to register my complaints against spice jet for non refunding my ticket, My ticket was Dubai to Kochi and due to covid Spice jet cancelled the flight and for last two years I am writing mails to Spice jet customer cares and to nodal officer for refund but no use . I am just receiving regular reply to show patience, its almost two year am not receiving refund, Its very bad experience since my ticket was family ticket and around Rs 70000 . It will be great relief for me if I receive refund or credit shield from spice jet .