Spice Jet Airlines — Refund on credit shell

Address:

India

Dear Representative,

I had a confirmed booking from DXB to COK for the date 25/04/2020 but due to the pandemic all flights were cancelled and the amount was put as credit shell. As per the website the credit shell is valid to book until 1 year from the date of creation which in my case expires on January 2021.

I would be obliged if you look into the matter personally and request the refund of the credit shell amount at the earliest.

Kindly find the attachment for the booking details.

Thanks

Sidharth S
[protected]
[protected]@outlook.com