Spice Jet Airlines — Refund relating to flight

Address:	Mumbai City, Maharashtra, 421003
Website:	Spicejet

I travelled from spicejet sg2516 with my family today from amritsar to delhi,
The flight has a major defect regarding to ac.
No proper ventilation.
Temperature was the worst ever.
Around half an hour before boarding flight we were told ac would be repaired but the same didn't happened.
My cousins including one infant had suffocation problem because of such ac defect.
We were told within 15minutes after boarding temperature would be proper, the same didn't happened,
Around 40-50 minutes again there was same problem.
There was no alternate option available made to us and we were said to board this plane.


We reached late by 30minutes.
We were served hot water, there was not proper water service on board.

My family had the worst experience ever.
In my opinion travelling by bus would be more better than travelling by spicejet.
I deserve an compensation/refund of the fare for 8 passenegers and 1infant.
I know i board the flight but it was the worst conditions ever, and by saying sorry by spicejet staff will not change what we passed on through.
I will think 10 times to travel again by spicejet.