[Resolved] Spice Jet Airlines — regarding refund of my delhi ahmedabad travel(AIRLINEpnr:-CF32YB)(TICKET:-KDHNWM1) | |||
i was travelling from varanasi to ahemdabad via delhi stoppage on[protected].i reached to the delhi airport by 4.55 p.m.and i have done through check in from varanasi airport to ahmedabad. so i have my boarding card.so at 5.45 i went to spice jet counter to confirm that my flight will depart from which gate. so the executive of spice jet told me that my flight will depart from gate no 12. and television system of airport gate also shows that my flight SG 854 will depart from gate no:-12. so i waited there till 6.05pm. my flight take off time was 6.30p.m.and when i again asked to the employee of spice jet that my flight will depart from which gate so they told me that you are so late and gate is closed.we will not allow you to board the flight.and you are off loaded. so i requested him that sir i was waiting at the gate no:-12.since 17.45p.m. because your employee and television system of airport showing me that your flight will depart from the gate no:-12.and i told him to check cameras that i was waiting near the gate no:-12 all the time.and they have board all the passangers of that flight from the gate no:-10.with out any announcements. so, iwas completely missguided by the spicejet company.and airport authority. and i have to bear the loss of my tickets and i have to travel with my new tickets and have to wait for the next day. i have to bear accomdation charge and food charge for 1 day unnecessarily.due to their mistake i cant reach to ahemadabad for my business meeting which was on that day. we request you to look in to my matter. thank you yours faithfully jay sheth [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
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