Sir,
I have booked spice jet sg-278 air ticket (Vide pnr no. Vh3b3h) and the proposed journey from chennai to kolkata is scheduled on 15th april, 2020. I booked the said ticket through make my trip and it was a round trip from kolkata to chennai (Proposed date of journey is 10th april, 2020 and consequent returned journey by spice jet is on 15th april, 2020 as i have mentioned earlier. As the government of india has notified and cancelled all airline journey till 14th april, 2020, due to corona pandemic, it is presumed that our returned journey by your spice jet on 15th april, 2020 is not possible for me. Spicejet have notified on your website that journeys till 14th april, 2020 is cancelled and it is also notified that the amount of ticket fare would be adjusted. As i wouldn't be able to go to chennai, there is no question about our return. So i mailed spicejet to cancel the ticket and refund the amount. But they replied that they can only cancel the ticket till 14th april, 2020 and they would not refund the ticket fare.
Kindly help me.
Thanking you,
Tapas basak.
Mobile number: [protected]
Mail id: [protected]@gmail.com
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