Spice Jet Airlines — Rude and incorporating staff

Address:

Mumbai City, Maharashtra, 400709

Flight on 9 Feb Mumbai - Delhi.
I reached airport half an hour prior to departure with Web check in done.
Staff sitting there miss Geeta didn't even listen to my request and straight away said no saying gates are closed. I pleaded a lot and asked her to call her manager Mr Dilip at Mumbai airport he arrived after 15 minutes by that time flight had only 15 min left. He was also very uncooperative and rude and didn't listen a word and atleast try to accommodate me and said no. The staff was very unhelpful and rude, I had to miss my flight which costed 7640 and I was not helped with next flight discount not even a single penny. They didn't bother to help me with the next flight details. I was in so much misery that I had to reach Delhi anyhow due to urgency. Spice jet have been delayed so many times an di have waited for 7 hrs on airport but my jst 15 min delay I was nt allowed. I will never recommend spice jet to any of my family and friends. Highlights disappointed and pathetic staff and their behavior.