Horror experience with spicejet - the worst airlines in india... Pls read and share...
For those of you who haven't experience the pathetic #spicejet services till date, consider this as a warning - never fly with spicejet, try booking a train or a cab instead in case there is no other flight option available...
On 10th july, spicejet flight from mumbai to delhi sg154 was scheduled to depart at 9:30pm. At around 6pm, we got a message that the flight has been preponed and will depart at 9:15pm. Since we were running on a tight schedule, we had to leave an important event even earlier...
As we were entering the airport at 7:45pm, we got another message that the flight was delayed and will depart at 10:30pm. It was really frustrating as we had left the event 15 minutes earlier while we could have actually completed our meeting... Anyways we understand that delays happen and started waiting... And then started the real ordeal...
Starting 9:30pm, every 15 minutes, there was a new update of the flight being delayed by 15-30 minutes every 15 minutes... By around 10:30pm the flight schedule reflected 11:30pm departure. The spicejet crew looked helpful till now and even arranged for refreshments for the passengers, but immediately after this all of them disappeared...
There were young kids, elderly, physically disabled people who were actually left to the mercy of god, no one to look after them, no one to even give the correct status...
A lot of these elderly people and people with kids started asking for flight change and wanted spicejet to arrange for morning flight tickets and accommodation for the night as they had no update, and this is when spicejet staff showed their true spirit and told them that it will take 3-4 hours to take approvals and hence it is better to wait like other normal people were waiting. There was absolutely no consideration for kids, elderly and people who really needed attention... The tired kids finally slept on the floor but the elderly had no option but to sleep in the wheel chair itself...
Before we knew, we had already spent 5 hours at the airport when they finally announced that the boarding would start and everyone while cursing the spicejet crew boarded the flight but the ordeal was not over yet... We were waiting inside the aircraft for another hour before it finally took off at 2am. Spent more than 6 hours at the #mumbai airport in a condition which made us all feel like refugees of war and spicejet cabin crew-gurgaon behaving like hitler without having any mercy..
Was this information helpful?
Post your Comment