Spice Jet Airlines — rude behaviour and poor service - couldn't able to catch the flight - sg 164

It's been 5 days i am sending a mail to [protected]@spicejet.com.
Not yet received any reply. Ths itself shows how spice jet is all about.
Bad company, staffs with rude behaviour and very very poor service.

Pnr no: idijsa, cok to bom. Flight date : 10.02.2019.

On 10th feb, we witnessed the rude behaviour and poorest service from spice jet staffs, resulting us to miss our flight.

As a result we lost a day's salary, have to pick up a cab for which we paid almost 2000 rupees.

We reached very well on time at airport and at the boarding counter. No announcement was made for boarding the flight, rude behaviour, poor response from spice jet statts.

No spice jet staff was available anywhere at airport to help us irrespective of repeated requested requests made by us. For baggage labelling, it took almost 25 - 30 minutes. At the boarding counter, it took almost 15-20 minutes to reach the counter. But the counter staff responded very poorly and said you can't go on sg 164 flight.

Self with my 2 year old daughter, my wife and mother in law was so disappointed with the rude behaviour which spice jet staff shown to us and
No one either bothered to hear us what we were saying.

We needed full re-imbursement of the flight ticket.

If we not cite any reply from you before eod, we will move to consumer court and sue you like anything..

Hari
[protected]