Spice Jet Airlines — Spice Jet Airlines Inconvenience and monetary loss due to large delay in departure time and request for refund

Address:Murasoli Maran Towers, 73, MRC Nagar Main Road, MRC Nagar, Chennai, Tamil Nadu, India - 600028

Hi,
On 10 Feburary 2024, I had a flight number SG111, PNR -OGB88N/ SG from Mumbai to delhi with a departure time of 22:55. By the time, I reached the Airport it was informed to me that flight got delayed due to operational reason and departure time changed to next day 11 FEB 2024 on 02:00AM.

After meeting the SpiceJet staff, I requested for lounge access & refreshments as the delay time was about 3 hrs, but they denied. We asked for compensation, nothing was provided.

The flight finally took off around 2:00 am next day and I reached Mumbai at 4:38 am.
Inconvenience caused:
1. I booked the morning flight as I had to go to Lonawal & Pune at two location for meeting early. Due to which i had to bear extra Rs, 1810 hotel expenses and meeting point expenses in hotel.
2. I had booked a taxi to pick me up in the morning at 1:30 am, since the delay was more than 3 hrs, taxi driver denied to pick me up and I didn't get any reimbursement of my money Rs 2150/-. Who will be responsible for that?
3. I took refreshment at airport of Rs 500/- due to delay of flight
I request the consumer support team to please consider the above complaint about SpiceJet airlines and provide me full reimbursement of the Airlines ticket and compensation for the above grievances.
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Feb 12, 2024
Updated by narpender janghu
please consider Mistake "From Mumbai to delhi" as From Delhi to Mumbai
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