Spice Jet Airlines — Spicejet failing to inform about my flight reschedule

Address:

560094

I was supposed to travel by spicejet on 27/2/2017, 9:25am but i was declined to check in as spicejet failed to inform me about my flight reschedule due to which i was late (Although i did reach 2 1/2 hrs before my boarding time but i was taking my pet too so i was late according to them). The personnel at the reservation counter said my flight was to take off at 8:30am for which i should have received mail, call or at least sms but i did not receive any regarding my flight rescheduling, although i did receive later on after i was already declined. All the mails and sms before my travelling date was about pre-booking meals only. And the supervisor was rude too.