Spice Jet Airlines — spicejet flight cancelled

KHALID S

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 400612

I am khalid shaikh from mumbai, i have plan my holiday plan with my wife and 2 child (8 & 5 years).

I have booked spicejet flight from jaipur to ahmedabad, pnr no. V3pqtb depart. 7th june 2018 at 1:05 am. We are on holiday with 2 adults and 2 kids (8 & 4 years).
But all of sudden i got massage about above mentioned flight is cancelled then i have call/ contact with your customer care executive mr. Sandeep rana, he replied that above mentioned flight from jaipur to ahmedabad is cancelled which is shocked to me. He told us their is no other alternate flight available from jaipur to ahmedabad. I requested him to provide alternate airline, he replied "it is against spicejet policy. Mr. Sandeep rana forced alternate flight to surat at early morning which i replied which is very difficult for me. But he has forcing me that their is no alternate flight is available till 13 of june 2018.
Is this is way of airline treat to customer. I request you to arrange surat to ahmedabad cab and compensation for all trouble because of cancellation of flight. I am facing so many problem's because of spice jet flight cancellation.

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Jun 08, 2018

Updated by KHALID S A's per SpiceJet assign flight from Jaipur to Surat and at Surat airport SpiceJet executive Mr. Mehul refuse to arrange cab or any transport to Ahmedabad. Really I faced so many issue with spicejet

Jun 08, 2018

Updated by KHALID S I am khalid shaikh from mumbai, i have plan my holiday plan with my wife and 2 child (8 & 5 years).

I have booked spicejet flight from jaipur to ahmedabad, pnr no. V3pqtb depart. 7th june 2018 at 1:05 am. We are on holiday with 2 adults and 2 kids (8 & 4 years).

But all of sudden i got massage about above mentioned flight is cancelled then i have call/ contact with your customer care executive mr. Sandeep rana, he replied that above mentioned flight from jaipur to ahmedabad is cancelled which is shocked to me. He told us their is no other alternate flight available from jaipur to ahmedabad. I requested him to provide alternate airline, he replied "it is against spicejet policy. Mr. Sandeep rana forced alternate flight to surat at early morning which i replied which is very difficult for me. But he has forcing me that their is no alternate flight is available till 13 of june 2018.

Is this is way of airline treat to customer. I request you to arrange surat to ahmedabad cab and compensation for all trouble because of cancellation of flight. I am facing so many problem's because of spice jet flight cancellation.

I will take legal action against you (Spicejet) against regulations (Ec) 261/2004.

Next day 7th june 2018, when i visit jaipur airport spicejet officer promise me that they will arrange vehicle from surat to ahmedabad. But when i reach surat airport, spicejet officer mr. Mehul refuse to arrange any cab i am totally shock, i called to customer care but no response they are not listening to me and call disconnected.

I am disappointed with spicejet about such cheap thing and they save some money but create lot of turroble / pain to customer.

Please i want justice.

Please do needfull.

Thanks & regards,

Mohammed khalid

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