Spice Jet Airlines — Spicejet max

Address:	Ahmedabad, Gujarat
Website:	spicejet.com

Horrible experience with spicejet.

I booked tickets through net banking for my parents to travel from ahmedabad to dubai.
Morning of flying day i got a call from spicejet marketing guy in dubai to upgrade the ticket to add additional benefits like meal, better seat and luggage handling and sent me link to make a payment and paid it through my credit card.

In evening i got call from my brother that they have blocked the pnr and want my credit card copy. I talked to airline representative in ahmedabad and explained that i have booked ticket through net banking and only for additional benefits i have paid through credit card and if they want they can cancel additional benefit but she was not ready to listen anything and threatened to cancel there booking if i don't send my credit card copy and i was forced to send credit card copy to her whatsapp.

I am not able to understand that why they blocked pnr if ticket was booked through net banking. Thats how we are going to become cashless country.

Pnr: u9ykgj
Representatives of spice jet:[protected]