Spice Jet Airlines — Spicejet service

Address:	Vadodara, Gujarat, 390024
Website:	Spicejet

I had a flight today at 5.50 am from Delhi to Ahmedabad. Due to some reasons I reached the airport late. I received the boarding pass at 5.15 am and the boarding time was 5.20am.
I quickly rushed to the security check. But no attendant from the flight company was present there to quickly move me ahead of the queue. I tried on my own to quickly move through the queue, changed queue to proceed with the security gate on time, but it took a lot of time to do it considering the rush.
I would like to understand, in case of last minute issue of boarding pass, is there no ascorting done by company attendents from the time boarding pass is generated so as to quickly make the passanger reach the boarding gate ? Or it is the responsibility and headache of the passanger to manage the queue event Because what I know is that inspire of being late, I would have easily made it to the flight if I would have been assisted by while the security check. I was struggled to get the security check done first by moving from queue to queue or cutting the queue to reach ahead, but it all took more than 15 mins. I finally managed to reach the boarding gate at 5.39 am and then I was not allowed to board the flight as I got late. There were 6-7 other passengers also with me, who also missed the flight due to the same reason of delay at security check.
I would want the company to refund my ticket amount as had I been assisted, I would have catched the flight. Please address my query and revert.