Spice Jet Airlines — spicemax booked but disappeared

Hi, booked return connecting flights from delhi/mangalur from the uk. Booking ref h81vus. This included spicemax, booked seats and excess baggage. This was on 14/02/20. I received an email and then a phone call from you to say that the payment had not been processed. The very helpful gentleman took me through the booking and a payment was processed. I failed to notice that the spicemax package was not included in the revised booking q9l7vc. This meant that we had no food during our journey.
Otherwise our flights and crew were excellent!
Richard knibb