Spice Jet Airlines — staff at the check in counter

Jun 05, 2019

Updated by Arti Bhargava Incident on Dubai airport on 5th June 2019:

I booked the ticket on an emergency where prices were exclusively high and so did not book my seat thinking atleast I will get a seat at the check in ... at the check in counter the lady who was so adamant gave me a seat 32E and i requested give me any seat until 10-12 row but please not too last as there are so many labors and there is a bad smell... she denied and said i cannot give as u have not booked and paid and there is no seat. As the flight is full .. now being a female having back problems she did not understand and was very rude to me and insisted me paying such high amount. I knew she lied to me which is not good at all.

But finally at the boarding gate on my request they easily changed the seat and i got one in 4th row.

This thing which staff does is not right why do they have to lie not at all acceptable. I wish I had noted the girls name at Dubai Airport. I am very upset with her and her behavior. Staff has to be kind to ladies kids and families.