[Resolved]  Spice Jet Airlines — Tickets were booked by mistake no action taken by Spice Jet

Address:

New Delhi, Delhi

I Booked the retur air ticket from Delhi to Goa through yatra.com, but the for the Ticket from Goa to delhi, but by mistake i booked the ticket for 11th Feb'14 instead of 12th Feb '14. Booking ID- JYKIWA-Ankit Sha and Ankita Khare, booking is from id ankit.shah.[protected]@gmail.com. The very next day, I worte to Spice jet and Yatra to waveoff the cancellation charges, but Spice jet did not replied positively for next two days, instead an increase in price was observed. It was done by mistake and can be worked out but the proffessionals from Spice Jet are not etall user friendly.Instead yatra agreed to waveoff tehir chrages if Spice Jet have considered my case. Also the customer relation staff was not responsding, the calls were not transfered to any senior person who can understand my problem, and niether to the concered department. Really disappointed by booking the Spice Jet. Reg Ankita [protected]