Spice Jet Airlines — Total disregard for passenger safety in Covid times

Address:SpiceJet Ltd., 319, Udyog Vihar, Phase IV, Gurgaon - 122016 Haryana, India. Phone :+91 (0)124 4983410 +91 (0)124 7101600

On my return flight SG 493 from Pune to Bangalore on March 25, 2021, most of the middle seats were occupied and despite passengers on either side - no PPE was provided to the middle seat passenger. My wife and I being doctors and three other doctors on flight pointed this out to the cabin crew and also pointed out that apart from us noone was wearing the visor. The crew stated that PPE and visor are optional. Furthermore, we were delayed on the tarmac for 4 hours (technical reasons). while those o[censored]s going to bangalore had negative RTPCR test there were many passengers on the flight who were travelling onward to Darbhanga, Bihar, who were not required to do the test. We, as dotors, requested the cabin crew, in the interest of mitigating the risk of spread of Covid among passengers, to allow deplaining of passengers in interest of safety till the technical issue was sorted out. However, the cabin crew, simply ignored our request. When I left Pune I was COVID negative. Today I am COVID positive, I am sure some other passengers may also have turned positive. My complaint is against the appaling lack of concern of the airline for Passenger safety and not adhering to simple norms that have been framed by DCA for passenger safety. If indeed the norms have been relaxed and made optional by DGCA then I would extend my complaint against the DGCA too.
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