Spice Jet Airlines — Totaly disappointed spiceJet behaviour

Address:

Bangalore, Karnataka

My wife flight and small baby was 3rd June 2015 5.15 and my wife reached airport 4 oclock. Spice jet people are sending the postpond messge only at 3.30. when i called customer care guy and ask details of the higher authority he is miss bahaving with me saying i cannot give any numbers. my wife and baby waited 3 hours in airport. i mailed the concerned department for escalation of matter, i didnt get any repsonse. Totally disappoined with behaviour of spicejet.