Spice Jet Airlines — traveling with infant

Address:

Gurgaon, Haryana

I am writing to share with you the difficulty i faced while traveling solo with an infant, which has led me to loath spicejet's quality of service and policies.

I travelled with my 11 month old infant last saturday from bangalore to kozhikode. I ended up choosing spicejet despite people warning me against it considering the reputation spicejet has with sudden cancellation of flights being just one among the many issues. I paid around 1500 for the infant's ticket which i am just not able to come in terms with considering the fact that i was not provided any infant friendly service. When i asked for a convenient seat in the first few rows to avoid ear pain in the infant due to pressure difference during take off and landing, i was asked to upgrade to spicemax by paying 1000 extra. My point is, if i even have to buy little extra leg space and a convenient seat in front row, what did i buy the infant ticket for!?. I do not get the choice of a convenient seat, i don't get extra leg space, i have to be stuffed in those tiny seats with a baby all over me throughout the journey inspire of paying 1500 for the infant ticket. So, ideally, what did that ticket buy me? Definitely not a seat, not little more leg space and not even the choice of a seat in frmiest few front rows. Where did my money go!?.. I felt looted and i am so frustrated and disappointed with spicejet, i am going to makw it a point to use all my sociu media accounts to share my experience and ask people to refrain from travelling with an infant in spicejet as it is a sure waste of money.