Spice Jet Airlines — uncooperative staff and flight delay

The flight sj 031 on 1/05/19 is extremely uncooperative and unprofessional. The flight to hong kong from indira gandhi intl airport got delayed by 5-6 hours and the ground staff didn't even show up also the staff in action is very rude. I hope you will take an action on this issue as soon as possible and also train your staff how to talk to passengers.