Spice Jet Airlines — unnecessary deductions on cancellation

 
1 Review
India
 Swati Taneja on Feb 17, 2020
1)I booked my tickets from xxx to xxx and back but due to some personal emergency, I had to cancel my flight. Amount of tickets was Rs 48000 but I received only Rs 16000.
2)Cancellation charges are Rs 2500 per passenger per side but I was charged 3500 per passenger per side.

3)Please refund back the amount of Rs 8000 as there were 4 passengers.
PNR -Z7KJSY and PNR -AYJZKJ respectively.

4)I have called Airlines a number of times but no good.They have to deduct non applicable extra amount even in case of personal emergency.
Updated by Swati Taneja Feb 26, 2020
Here is the response from spice jet

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    Spice Jet Airlines - unnecessary deductions on cancellation