Spice Jet Airlines — Very bad inflight experience and very bad and rude attitude of flight staff

Address:

500062

SG 3605 goa - hyd flight 13:15 - 14:20

I went on a long awaited trip from my busy schedule to goa and was on my way back. At the airport flight was delayed as usual. No reason given...usual technical snag.

At last in the hot sun, 38-40degreee temperature we boarded a flight at 13:50. It was so hot, stuffed...no ac running..more over it was a small flight with 80+ capacity. When we asked ac to be on, the staff told that they will be starting in 10-15 min so that they can switch on the second engine for ac.

All doors closed...we started sweating, feeling dizzy, I myself being a dr, know what drastic effect it can cause on health... they have no reason to tell just whiling time with all doors shut... it's almost 14:45, almost an hour after d doors shut and no ac for almost 1 hr... all o[censored]s became wet, sweating, suffocating. I myself became restless, I usually maintain my cool...I can understand the Kids n elderly pple with heart related issues, asthma, lung problems, what they r undergoing.

We wanted to know d reason if it's going to take time plz open d doors atleast we can get some fresh air... and on asking d reason, the air hostess says don't travel on spice jet next time. When everyone became restless not due to delay but due to suffocation, heat, sweating and feeling dizzy. On being pressurised to know d reason and to open d doors as we r not feeling well, captain announces very carelessly that he is going to off load some passengers as they don't want to travel on the flight and switches off the single engine and opens d doors..

we were stranded their for another 15min then came the announcement that they have been cleared for take off by atc... that's such a reckless and very bad attitude of whole staff of spice jet. Right from the air hostess to captain.

It's really very bad way of doing business and giving service to customers. When staff don't allows us to travel when we r late by even give min, they make us wait without even a reason for hours together. They don't even have courtesy towards elders, sick people or children stranded in hot sun on summer afternoons with temperatures high for this decade and all doors closed without ac. Many pple had to catch the connecting flight. My wife also a dr had an emergency case waiting for the surgery.

All the companies let it be travel, phones and for that reason anything charge a good amount for the services but never give us quality service, once we r in their trap they leave us to our destiny. Do business but please provide us quality n responsible services.!!!