Spice Jet Airlines — Wallet money converted to voucher which was never extended in lockdown period

I added some money in my spice club account through bank transaction.
The amount was later converted to a voucher without asking me and shared with an expiry date.
This was done in lockdown period and expiry date was Dec 2020.
I tried to reach out to spicejet for voucher extension in every possible way. But their customer care didn't even care to reply back through email or calls.

The money is added through my bank account and not through any spice points or awarded voucher that they can expire. They didn't even took consent from me before turning my money from my spice club wallet to expiry voucher.

This is another scam from spice jet to loot people. I need my money back.