Spice Jet Airlines — with reference to your flight number sg-2873 pnr: g71eqs

Website:

www.spicejet.com

Dear sir,

This is to inform you that your customer handling service is very bad at mumbai airport during boarding pass collection. Your staff miss. Punam misbehaved and was very rude. She was behaving as if we are travelling for free, instead i paid extra charges for booking spicemax seats. Firstly punam made us stand for more than one hour to collect boarding pass and then she charged us useless extra high price for only 2 kg extra. It was my first experience on spicejet and was a very bad one. Your service is very bad.