Spice Jet Airlines — Worst behaviour of spicejet staffs in delhi airport counter

Address:

New Delhi, Delhi

I booked a spicejet flight to travel from delhi to chennai through goibibo.com. Date of travel is june 1, 2017 and departure time is 20:40. Pnr number is l82y8z. Me and my sister went to the spicejet counter in delhi domestic airport at 20:10.in the counter ms. Sana khalil and ms. Seema bavra were present saying that we came late so that boarding passes can't be given. This is the first time iam coming to delhi and due to traffic we were unable to reach the airport 45 minutes before the departure time. We even asked them that we will pay extra amount and i said i came with my sister and we cant stay anywhere outside. But they were very rude in their speech and in their behaviour. I have never come across such type of crucial attitude staffs in my life. If they would have allowed us by taking extra penalty, we would have reached that night itself. But because of that worst attitude staffs, we stayed in the airport whole night very depressed without food and sleep. No one is there to help us. I regret for coming to delhi and took a decision for going back to chennai through spicejet. I will never forget that incident that had happened with your worst staffs behaviour and speech on that day and i and my family and friends will never choose your airlines again in my life.