SpiceJet Airlines — not being allowed to board the flight

Address:

Kolkata, West Bengal

Not allowing me to board the spicejet flight. Dear sir/ madam My name is Reecha Saha. I had a flight in the morning from Kolkata to Bangalore it was shiduled at 7:25 am and arrival time is 9:55 am. The PNR no is QYDG4A. And the amount of the ticket is 2600(approximately). I reached inside the airport at 6:25 am and asked for boarding and on that time they informed me that the flight time had been preponed and became at 6:55 am. On that time I told them that I had not got any information on new schedule. They told me that they have message d and called but I haven't received any. I request them to let me board as their was 30 minutes left for flight take over. As I have university final exam starting from 16th may 2015 so I have to be their on 15 th may 2015. After so much of request and my mental harassment they didn't make any arrangements and did not let me board the flight. After that I had to book a ticker for the next day spicejet flight on 15 th may 2015. I had to pay Rs 8799 for the flight PNR E38747. departure time is at 6:55 am and arrival time is at 9:35 am. After so much of trouble from the company spicejet airlines. I want my ticket amount to be refunded for unnecessary harassment and for not informing the customer of the rescheduled flight. When I came the next day in the same spice jet flight the boarding was been happening till 6.35 am and the door has closed by 7 am and the flight departure time was 6.55 am ... So I have very big question in my mind that why they did not allowed me on the very first day after so much of request. I will kindly request you to look after this matter. Thank you. Reecha Saha. [protected] [protected]@yahoo.in