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SpiceJet Complaints & Reviews

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Last updated May 2, 2024
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SpiceJet reviews & complaints page 126

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V
Vivek Bengani
from Kolkata, West Bengal
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Luggage misplaced by airlines and still no response by them

Address:Gurgaon, Haryana, 122016
Website:www.spicejet.com

I was travelling on 14 july from mumbai to kolkata by spice jet flight sg-487 and my lugguge was lost by airlines as the lady in checking in counter was so involved n busy in takeing rs 200 extra lugguge charge and chit chatting with her collegues for same that she did not even cared that she booked my lugguge to delhi in some other customer name and now it been3 days i have recived no response from them and not my lugguge and i called there...
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Address:380009

I have booked return flight vide pnr r8pcuz. flight got cancelled for ahmedabad to hyderabad on 7th july. ticket booking cost was rs. 1, 912 where as refund received for rs. 1, 420 i. e., less by rs. 502.

If flight got cancelled by airline there should not any deduction and am eligible for full refund of rs. 1, 912 instead of rs. 1, 410.

Pls. arrange for the balance payment of rs. 502 and do the needful....
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Address:New Delhi, Delhi
Website:goibibo

I am very disappointed to inform you about inappropriate response and behavior of spice jet officials. this incident happened at delhi airport while returning to bangalore form delhi.

I booked round trip flight from bangalore to delhi.
Travel date : bangalore to delhi - 2 july 2016 and delhi to bangalore - 10 july 2016

I reached delhi airport at 2:50 pm. to catch my bangalore flight which had to depart...
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M
muhsinkm
from Ernakulam, Kerala
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Could not board the flight as the boarding gate changed.

Address:Chennai, Tamil Nadu, 683565
Website:www.spicejet.com

Sir,

Kindly check the attached photo of the boarding pass.

This is regarding the PNR S6WTQP in the name of Mr Kunjumuhammed EI. As per the ticket The flight SG 607 was scheduled to depart at 9:05pm from Chennai to Kochi on 20/9/2015. The passenger had checked in for the flight and cleared security procedures and was waiting in the Gate 4 which was informed as the boarding gate at the time of check in and also...
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Y
yashagarwal71291
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Dispute in kashmir

Address:321001
Website:spicejet

I have booked my flight from Delhi to srinagar which booking I'd is 4488 but now dispute is running here so due to this company should refund but company give no response no why recommendation .I think spice jet is fraud nd not supportive for customer. This time is very much risk for tourist so that why company should give my money back. If company is not giving I will sue him so please don't compel me to take any strict action against the...
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N
Nagendra 123
from Bengaluru, Karnataka
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Payment voucher required

Address:122016
Website:www.spicejet.com

Sir i had jeornry fm yor flight sg506 dtd-10 oct 14 (pls see attachement) bording pass is with me but i missed pament voucher during clame it is required for that again pls do send me mail...
Pnr= ub73tq, dtd=10 oct 2014
Name= nagendra kumar singh 13aseat...
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Address:Lucknow, Uttar Pradesh, 226005
Website:spicejet.com

This is tulsi ahuja. i have booked 4 seats in your flight on 06/07/2016 with a pnr-n1rlrb dated 13/07/2016 from delhi to ahmedabad which was cancelled by your airlines due to some operational reasons. when i was booking the ticket i gave preference to your airlines although the price of other airlines were also the same. due to your late information regarding the cancellation (just a day before) i suffered a loss of rs. 3400 i want the compenstion...
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Address:New Delhi, Delhi

Dear sir,

I was shocked from 20.06.2016 (From the start of family tour), now i am able to write my complain with spice jet airline that why they booked my family international ticket to ignore international law. Brief of our hectic international travel history :

I booked 5 air tickets with your airline i. E spice jet airline (Pnr sfed5r) for my family holiday tour in bangkok with connecting flight ddn-new delhi-kolkata-bangkok....
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A
Anoop Delhi
from Delhi, Delhi
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Payment not credit

Address:Ghaziabad, Uttar Pradesh, 201005

Two month before i was taken flight ticket from cochin - delhi. ticket one no: z4j7sy. i got an information from spicejet on 29 th jun the flight was cancelled due to oprational reasons.
My complaint is the flight ticket amout is not credit my account. i contact one - two times at customer care centre spicejet, people says it's taken above 10 days to take credit to your account. normal flight will cancelled cause of company passenger...
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Address:Pune, Maharashtra, 411048
Website:Www.spicejet.com

I travelled from dubai along with my family (wife and 2 kids) from dubai to pune on 5th july 2016 by flight # sg-52 [pnr #a91z4d].

This is to bring your attention that i haven't received my luggage yet and along with me there were 30-40 more passengers who haven't received luggage on arrival.

Upon complaining mr. prashant gave us a deaf ear.

I have all necessary items including medical reports...
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S
sridhar sadhineni
from Eluru, Andhra Pradesh
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Missed the flight due to ticket issuing delay

Address:Hyderabad, Andhra Pradesh, 501218
Website:Spicejet

I have entered at the airport before 1 hour on 8th July holding a one number of x5q98s.but at the entrance not allowed when I showed the SMS to the security.i went to the spice jet counter and asked for the print.they asked for extra 100 for reprinting the ticket and all this process took 15 minutes.when I went inside they didn't allow me saying check-in closed.
When SMS is not allowed inside why are sending SMS???I cannot see anywhere...
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J
Jegadish
from Mumbai, Maharashtra
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Cancellation of flight

Address:600041
Website:Spicejet.com

Gar rule says airline should hive minimum of 3 hrs before cancellation of any flight.today sg3593, spicejet said intailly 1 hr delay, later 2hra after original departure time they cancelled for technical reason without offering any soulution for the planned journey.airline should have contigency plans like arranging aome other mode of transport like bus, taxie because we trust you.making alternative arrangement as an individual in the last...
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S
shoeb syed
from Pune, Maharashtra
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Baggage missing

Address:Pune, Maharashtra

Hi,

I travelled from dubai to pune on 2nd july with family (6 members). i checked in 4 bag of total weight 56 kg. on pune arrival, i received only 2 and i was told remaining will come tomorrow. next day i was told same story again. i was told to call before coming. i tried 2 hours, staff is disconnecting call so i decided to visit pune airport office again. as soon as i asked the counter, they told me same story that it will...
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R
Rahmathsdpt
from Hyderabad, Telangana
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Baggage offload

Address:500009
Website:Spice jet

Hi,

Yesterday i travelled dubai to hyderabad (5 july 2016) with spicejet.

When i reached to hyd surprise that my checked in baggege offload, no proper response from spicejet ground staff. they said baggege will deliver after 1 or 2 days.

Worst service i expired with spicejet.

Thax...
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Website:www.spiceget.com

Bangalore to Hyderabad flight : sg1039 by 1 hour 25 mins, there is no prior intimation and staff is rude. No respect even the mistake from the spicejet.
Even not providing the proper information and rude behavior from the staff....
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Address:360005

My daughter madhura and mother in law aged 75 are awaiting for sg524 flight from pune to ahmedabad which is delayed by 3 hrs. No assistance from spice jet airport staff. No announcement for food fro passenger due to daily in incoming flight.
I am very sorry to inform that we have three per so s booked on 11.30 p. M spice get flight pune to ahmedabad on 27th oct. Reaching ahmedabad at 00.20 hrs on 28th oct. I am compelled to cancel...
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Address:1100037
Website:spicejet airlines

My daughter travelling from Europe had a connection flight in Delhi - Morning 6.55a.m. she was not able to catch flight because your terminal is T1- Their terminal is T3 no proper shuttle services and when she cleared her immigration reached checking counter it was 6.30 a.m. the boarding closed by 6.29 a.m. Sir, your people were very rude and international flights after the bombblast in istanbul ataruk airport the flights were delayed and...
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M
murthysoms
from Chennai, Tamil Nadu
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Communication error - flight departure

Address:600042
Website:www.spicejet.com

Hi

I reserved a ticket to fly from chennai to vishakhpatnam on 5th July'16. The flight no 502 is scheduled to depart at 12.45 and was delayed progressively as 1:30, 1:50, 2:05 and 2:10.

I first contacted the Spicejet customer care counter upon reaching the airport at 11:30 to inquire about the updates on the schedule, for which they responded that they've no further updates. The communication source at the...
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S
Shahulucp
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Broken television

Website:www.spicejet.com

Last June 2015, I checked in one television set when I went to India. Upon arriving to my destination, the television set is broken already. I complained that time and staff said that it will be replaced. It's been a year now and I didn't receive anything from their side. I have all the necessary documents....
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Address:New Delhi, Delhi, 110049

We want to bring your attention to the most horrible experience that we just faced with Spicejet. We booked a 4 night-5 day Maldives package with Make My trip that included our return tickets via spice jet and hotel accommodation. Travel dates were : July 2 to July 6 and more details are enclosed with this email.

Since there are no direct flights from Delhi to Maldives, we had a connecting flight from NEW DELHI to KOCHI and...
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