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SpiceJet Complaints & Reviews

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Last updated May 2, 2024
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SpiceJet reviews & complaints page 142

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T
tanuj bahl
from Agra, Uttar Pradesh
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flight canceled & not getting the desired flight

Address:New Delhi, Delhi

Was flying Delhi to hyd on 16th march, flight got canceled, requesting for a morning flight which is not available, further asking for a change in destination so that I can attend my meeting, the rude lady at the call center @richachawla and the manager sangeeta joshi pal threatening to disconnect the call and not changing the destination, when asked to show me the T&C they failed and asked to do whatever I can do against them.. This...
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Banerjee Sanu Kumar
from Mumbai, Maharashtra
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Inconvenience and harrassment because of spicejet rules

Address:Kolkata, West Bengal

I would like to bring to your notice that due to the spicejet rules i was unable to board my flight on 10th march 2015 timing at 16:20 just because I was five minute late in receiving the boarding ticket as per the norms mentioned that we have to receive the boarding pass within 45 minutes from the departure of the flight. Even though i was having more than enough time to board my flight but only because of this rule i was not allowed. So...
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roshni ghosh
from Visakhapatnam, Andhra Pradesh
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costly things stolen from check in luggage

Address:Pune, Maharashtra

On 8 th march 2015 i have travelled from sg 105 kolkata to delhi, i was having connecting flight from delhi to pune. Spicejet flight was late that is why my luggage was not connected. After reaching pune spicejet official asked me to fill a form so that they can send my luggage to my home. Due to their negligency even on next day my luggage was not delivered.the next after shouting on them they anyhow deliver my luggage but i found my 2 tb...
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Narayanan Senthil Kumar
from Mumbai, Maharashtra
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No response from Customer Care

Address:New Delhi, Delhi

I am trying to reach SPICE Jet customer from past three days, but getting no response. I have booked a ticket on 3rd Sep 2014 for 4 passenger, travelling date 3rd Aprl 2015 from New Delhi to Madurai. One of the passenger SHIPRA SHARMA was expecting a baby that time, so i have been asked by one of the SPICE Jet Customer Care Executive to add an Infant name later. Now I am trying to reach them for the same, but couldn't reach them. And my travel...
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G
gauravrix2006
from Kotputli, Rajasthan
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complaint regarding abrupt flights cancellation of spicejet

Address:New Delhi, Delhi

This complaint comes from a loyal and frequent flier of spicejet. After the company's almost bankrupt situation the flight operations are begin conducted in a highly unsatisfactory and unprofessional manner. Firstly, spicejet cancelled our entire operations/flights from aurangabad to delhi (my booked flight on 8th mar 2015).Secondly, a last minute offer to give an alternate flight from mumbai to delhi, a week prior to the flight it was...
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R
rajeshlkp84
from Hyderabad, Telangana
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Ticket Cancelled but amount not refunded.

Address:Hyderabad, Andhra Pradesh

I booked a roundtrip flight from Hyderabad to Kozhikode for journey dated 2nd January and 6th Jnuary PNR Z465HI for 2 passangers. I received text from spicejet that flight is cancelled due to operational reasons however I am yet to receive my refund of the same. I booked ticket through makemytrip which shows its refund status message as ticket cancelled but fund would be processed when they would receive it from spicejet. Kindly look into...
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A
Abhinav Nath Gupta
from Bengaluru, Karnataka
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Flight SG 507 cancellation at last moment

Address:Bangalore, Karnataka

I have a flight reservation with your airline with pnr number I8LGJG. Its the second time it happened to me that the flight got cancelled. Please resume the flight or refund the money. i am never booking a flight with spicejet again no matter the discounts you give because i always end up booking other flight to keep my plans going. Worst Service possible....
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P
PAULRAJ59
from Chennai, Tamil Nadu
Dec 28, 2021
This thread was updated on Dec 28, 2021
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Refund not received for cancelled ticket

Address:Chennai, Tamil Nadu

I booked a Spicejet ticket for travel from Mumbai to Chennai on 01.01.2015 by flight no:SG 272, with departure time of 04.40 p.m.(PNR No: 'M9E92Q - Passenger Name: Ms.Basil Roch). On 22/12/2014, I received a message from Spicejet that the flight has been changed with the revised departure time of 08:20 p.m. As the flight is delayed by more than 3 hours, I cancelled the ticket using the option 'For refund if flight is rescheduled by more than...
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A
ashish_vikram
from Mysore, Karnataka
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refund not processed

Address:Bangalore, Karnataka

my flight was cancelled due to non operational reasons and refund is not processed. also there is no response from the spice jet customer care team.This is so unprofessional from them. Below are the details. Flight- bangalore to delhi (SG-502) date- 23 Jan 2015 booking date -31 Oct 2014 pnr- U5JJRS...
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S
sridharancmr
from Chinnamanur, Tamil Nadu
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canceled Flight Ticket Refund

Address:Theni, Tamil Nadu

Sir/Madam, This is chinnathambi...I have traveled from chennai to bagdogra via kolkatta on spicejet(Flight No. SG 325) booking through Yatra.But the flight would be canceled in kolkatta due to bad fog in bagdogra that I faced many problems behalf of flight canceled and I have disappointed...I have asked refund in kolkatta airport after the flight canceled but the spicejet people said me about ticket amount will be refund with in 10 days...
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Address:Bangalore, Karnataka

I tried booking ticket through IVR at spice jet customer care. Due to technical problem the amount debited from my CITI bank credit card didn't show up in Spicejet's account. The amount is Rs 3497. Atleast this was told by the customer care representative. All this happened on[protected]. I was asked to raise the complaint for which the number is this - CR/337134/2015. I was told to try again later as the problem was happening at that time....
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S
sindhupy
from Vijayawada, Andhra Pradesh
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non-refund of money for cancelled flight

Address:Hyderabad, Andhra Pradesh

I have booked two tickets on the names of sindhura yarragangu & himavanth prathik yarragangu on dec 17th from hyd to goa with the PNR number-M34U4V. And also from goa to hyd on 21st dec with the PNR number-M34U4V, through 'make my trip.com'. MakeMyTrip booking ID is-NF[protected]. The cash refund for both these flights has not been done yet. I would kindly request you to adrress this issue....
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S
Suresh VS
from Mumbai, Maharashtra
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Spice jet ticket cancellation refund status

Address:New Delhi, Delhi

I wish to inform I cancelled booking PNR Reference - OBYYTA of my travel on 10.02.15 due to change of flight timing multiple time and it disturb by schedule ahead. Spice jet call centre team cancelled my ticket on 10.02.15 and assured of refunding the entire amount. Till now I have not received any credit nor the status. I tried to reach call centre team over phone several times either number showing invalid or sometimes getting disconnected...
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E
emeskaykay
from Bengaluru, Karnataka
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Refund not received after more than 2 months.

Address:Bangalore, Karnataka

I booked a Colombo - Bangalore ticket for 12-th January at Bangalore airport. The booking was made on 13-th December. Due to a change of plan, I cancelled the booking on 17-th December. I was told by Spicejet that I would receive a refund after subtracting cancellation charge and the refund would be made within a week. I was also given a cancellation number. By feb 5-th 2015, I had not yet received a refund. I called their customer service...
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R
Rakshita.Rai
from Gurgaon, Haryana
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PNR Number S55L6C -Refund still awaited after 2 months

Address:New Delhi, Delhi

Hi, I cancelled my tickets on 17th of December'14, i havent received any refund yet. I am so irated and disappointed with customer service of Spicejet and Makemytrip. From two months i am going through this mental harassment all the executives of Spicejet and Makemytrip I'd really appreciate if i get the refund for the amount i spent. Disappointed Customer Rakshitha Rai +91 [protected]...
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R
Rakshita.Rai
from Gurgaon, Haryana
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PNR Number S55L6C - Refund still awaited (Its been 2 Months)

Address:New Delhi, Delhi

This is to bring to your notice the chain of events that i have faced ever since the cancellation of my flight ticket reservations made through MakeMyTrip.com, (Booking ID is NF[protected] PNR number S55L6C) on 9th December 2014, this flight was a round trip from Delhi to Chennai departing from Delhi on the 24th Dec 14 and I was to return on 5th Jan 14. 13th December 2014: I received a text message from AD-SPICEJ stating that my flight...
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S
sujatha murugan
from Delhi, Delhi
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Refund not credited in the account

Address:Pune, Maharashtra

I am Sujatha M, booked Spicejet air ticket Journey on 30.11.2014 from Pune to Ahmedabad booked on 16.11.2014.The ticket was confirmed and PNR was CYZ64N and the flight no 343 and seat no was 6B.But the said flight was cancelled by spicejet administration.I tried to call the toll free no shown in the website but nobody was answering.I lost booking amount of Rs.3801/- (Rupees Three Thousand Eight Hundred and One Only).The administration never...
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New User1
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No Beverages served

Address:Mumbai City, Maharashtra

I travelled with my family to and fro from Mumbai to Goa (30-Jan-15 PNR Number ACFY4U and 6-Feb-15) During both the journey they said they cannot serve the beverages due to technical problem. Is this some kind of cost cutting. I think there should be no techinal problem to serve at least one chocolate. Thank you!...
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S
sravandevu
from Hyderabad, Telangana
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didnt gave flight ticket after check in

Address:Hyderabad, Andhra Pradesh

i am Dr.DEVUPALLI SRAVAN.i am doctor working in delhi.I had to check a patient in delhi on 16th feb 2015.i booked a flight ticket in spicejet from hyd to delhi on 15th feb 2015 night at 9.05 pm.i reached the airport at 8.00pm.At Rajiv Gandhi international airport, the spicejet counter people were so rude that they didnt give a proper information and made me to move to the other counter.After 15 minute they told the flight to delhi check in...
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@Om Gupta
from Noida, Uttar Pradesh
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NON-REFUND OF CANCELLED BOOKING DUE TO SCHEDULE CHANGE

Address:Ghaziabad, Uttar Pradesh

Please refer below text I got from Spice Jet regarding cancellation of my booking due to some change in schedule. From that day i have been trying to communicate with concerned authority, regarding refund of amount paid for this booking, but has not got no response. THIS IS AN AUTO-GENERATED MESSAGE. PLEASE DO NOT REPLY TO THIS EMAIL. Dear SpiceJet customer (PNR-N8R93T): Your flight SG 419 dated 14-Feb-15 from Mumbai to Delhi has...
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