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SpiceJet Complaints & Reviews

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Last updated May 2, 2024
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SpiceJet reviews & complaints page 17

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M
Madanjha
from Mumbai, Maharashtra
Jun 6, 2022
May 2, 2023
This thread was updated on May 2, 2023
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GST Invoice requirement

Address:mumbai

I have visted from Darbhnaga to Mumbai with my family on 20/05/2022 spice jet, I required GST invoice bill for the same PNR was FE8FTD,
Many times mailed and called to the customer no, also its site for gst invoice bill not working....
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A
anshu.a2
Jun 6, 2022
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Baggage handling and Airport assistance

Address:delhi airport

I would like to address the issues faced during our travel from Dubai to New Delhi from 30th April to 8th May. It was really a nightmare experience with your airlines and we are really disappointed . Main concern was the baggage handling. i have videos of them loading the baggage . Even with fragile mentioned they were so harsh on the handling all my perfumes were broken. other points : 1. There were 3 delays during our onward journey from...
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D
dipeshsheth1
from Ahmedabad, Gujarat
Jun 5, 2022
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Flight cancelled at last moment and customer care not attending

Spice Jet

My PNR No. NDVW8D . NDVW8D/SG
-please cancel my booking and me full my booking amount of Rs 52, 000
without any charge because i am cancelling my plan because your flight
from Delhi to Pakyong SG 3757 has been cancelled by Spice jet
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Just now i got the message from Spice jet that my flight from Delhi to Pakyong has been cancelled.
I...
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K
Khushbu Dadlani
from Pune, Maharashtra
Jun 5, 2022
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DGCA - Refund on SpiceMax Service Charged TWICE

Address:Gurgaon

A concern has already been raised with SPICEJET several times that the payment to them for SPICEMAX service gave spicejet host error on website, and yet I was charged by them. Transaction details shared with them on email several times.

Every time they say it is in process. It has not been looked into yet. I have to explain the service guys several times repeating same query, and then each one of them says to wait 24-48 hours...
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R
Richa12021998
from katihar, Bihar
Jun 4, 2022
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Claim refund on postpone flight

NAME : Mr Harish Ramesh (Adult)

BOM - MAA

GH2KGX
Flight SpiceJet
SG - 611
The above detail flight was on 5:40am and the airline rescheduled it to 7:35pm. its a major postpone and i don't agree with the rescheduled. after this spicejet website hasn't been working all CONTACT no and email address doesn't respond. I WANT TO COMAPIL AND EXPECT FULL REFUND. THIS IS PROBABLY MY 100TH MAIL...
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G
gsantosh70
from MEENAMBAKKAM, Tamil Nadu
Jun 3, 2022
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Non refund of failed double transactions amount

I booked a ticket for self and my daughter from Chennai to Kolkata on 11.05.2022 and return for self from Kolkata to Chennai on 13.05.2022. While booking the air ticket online on the intervening night of 07/08.05.2022 a total of 03 failed transactions have taken place though the amount was deducted from account. The failed transaction were Rs 12282.00+Rs 5495.00+ Rs 5495.00= Rs 23272.00. The PNR No. of the journey was BCPIFG AND JHRH9U ....
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S
Sdey12345
Jun 3, 2022
Jun 3, 2022
This thread was updated on Jun 3, 2022
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Rs. 16389/- deducted by spicejet website. Didn't get refund since March.

On 29th March 2022, while I was making a payment on Spicejet website for Rs. 16389/- via debit card, the money deducted from my account but booking was unsuccessful. I made a complaint to the Spicejet. Complaint number[protected]. But they are not refunding my money. It has been more than 2 months but they are just going in circle, not helping at all. They are making only false promises. I am in urgent need of that money. I have provided...
+1 photos
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M
Mo Sha
Jun 2, 2022
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Refund

It’s been more than two weeks and i have not received refund for my flight pnr AIFZME...
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P
pusi0005
Jun 2, 2022
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Refund amount of cancelled ticket not received

I have cancelled the ticket on the same date of booking I.e 21.05.22. My ticket PNR is UB5NPP & booking reference is[protected]. I also made the complain to [protected]@spicejet.com & the complain no is 09961179.
However till the date I don’t get my refund amount. They also not responded on my reminder....
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K
kashjuni
from Srinagar, Jammu and Kashmir
Jun 1, 2022
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Damaged luggage at arrival

Address:321 | Udyog Vihar | Phase IV | Gurgaon - 122016

I checked-in in Delhi (on the way to Srinagar) and my bag was absolutely fine. At Srinagar, it came out completely torn - the zipper was ripped altogether and someone post checkin wrapped it with a black bag to cover the torn area. The bag is now essentially dysfunctional because the entire zipper was ripped off by someone at Delhi Airport or Srinagar Airport. The matter was reported at arrival to Spicejet representative (Ms. Iffat). She...
+2 photos
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P
Parimala Madhavan
from Chennai, Tamil Nadu
Jun 1, 2022
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Refund not received

I have booked tickets to Shirdi for travel in July 2020 on 27 Feb 2020. Since the flights were cancelled, they said the money will be refunded and several mails were sent and phone calls made. No refund received till date.
My PNR Ref No. is GCQ9HT refund amount is Rs.27975
Actual booking debit was nearly 37000 and refund credit shown was 27975/=
seek help to get this money back.
I have sent several requests to...
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S
Senthilkumar Ramamoorthy
Jun 1, 2022
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Ticket refund

Dear sir,

I booked ticket through online from Dubai to Madurai on 20th March 2022 during booking time ticket amount debit from my credit card but ticket not issued. Already 80 days completed still not solve the issue. I called customer care persons and send lot emails but still not solve the issue.

My PNR number : H851HV
Trans ID : STF6DGCW
Customer care complaint number : 09633258
Email:...
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B
Bulbul1996
Jun 1, 2022
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Delay

I booked the flight from Delhi to Goa from 11pm to 1:25am. I have a morning shift in Delhi and old parents waiting on the other end. Boarding started at 11pm. We have been sitting in the plane for 1hr and 20 mins now. Hostess is saying some paperwork is going on. Disappointing and total waste of money. Inefficient. Will definitely tell people not to book this flight at least....
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D
Dr Bir Bahadur
from Varanasi, Uttar Pradesh
May 31, 2022
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Not issued my refund amount for the ticket cancelled PNR- MBWSPM

I booked a flight ticket using Spicejet website dated- 27/04/2022 with PNR-MBWSPM, Confirmation number[protected] but due to unforeseen reasons decided not the travel so made a cancellation on 17/05/2022.

As per the company i would have received the refund amount within 10 days of cancellation, but No refund is made till date.
And after writing a email to spicejet I always get a automated response that the query has been...
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Dr Bir Bahadur
from Varanasi, Uttar Pradesh
May 31, 2022
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Not issued my refund amount for the ticket cancelled.

I booked a flight ticket using Spicejet website dated- 27/04/2022, but due to unforeseen reasons decided not the travel so made a cancellation on 17/05/2022.

As per the company i would have received the refund amount within 10 days of cancellation, but No refund is made till date.
And after writing a email to spicejet I always get a automated response that the query has been forwarded to the SpiceClub Customer Care...
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S
Shubh maharaj
from DEHRADUN, Uttarakhand
May 30, 2022
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Refund

Hello,
Would like to have official concern regarding a spicejet flight SG- 3766 (Varanasi--Dehradun) which got cancelled on 23rd April, 2022.
I along with my mother were booked and suppose to fly from Varanasi (PNR's DEWEFA, AYI7FM) but due to some technical error the airline cancelled the flight just nick of time and promised to process the full refund. We also confirmed the process from the check in counter.
However,...
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S
Shivam Sundram
May 30, 2022
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Regarding refund of my ticket amount.

It's me, Shivam Sundram. I booked an airline ticket (PNR: QINQUH/SG) from Goa to Varanasi. Unfortunately, I must cancel it for some reason. I tried my best to contact you in regards to the cancellation. First, I am not receiving my OTP, which is the first step of cancellation. The number you provided cannot be reached. Trying to reach you via Whatsapp. It doesn't work either. Having trouble registering on your account. Having trouble cancelling....
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R
Rishav Khanuja
May 29, 2022
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Mis management

Address:building, govind mitra road patna

Very bad experience with spice jet, no one is here at IGI T3 for coordination, online web check in is not working because there server is low, here in airport their came a technical problem, i even made a photo as a proof and no one is here for assistance.
Plz call me on [protected] if someone is here to raise our voice . There are several more passengers here with me...
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G
Gajenmama
from Sambalpur, Odisha
May 29, 2022
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Refund of my canceled ticket.

I have completed the cancelation process through makemy trip of my flight from jharsuguda to bangalore on 27th may'22, due to delay of 24 hour i.e 30.05.2022 to 31.05.2022. But came to know that airline has rebooked my ticket without my permission and I tried several times to contact customer care but no one is there to support.
Flight number-SG321
PNR-BFJBTN
Date of journey-30.05.2022...
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A
Aslaf Borker
May 29, 2022
Jun 8, 2022
This thread was updated on Jun 8, 2022
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Refund not yet Processed

I was trying to book a flight from Pune to GOA on 23rd April. The first time money was debited from my account but the ticket was not issued PFA the screenshot of the same.

The second time I tried another bank account & it worked.

I have raised a case 09790800 with Spicejet customer care but the refund is not yet credited back to my account. I have contacted customer care but to no avail. I also escalated it...
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