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SpiceJet Complaints & Reviews

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Last updated May 2, 2024
Complaints 3431
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SpiceJet reviews & complaints page 63

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S
shivu543
from Hyderabad, Telangana
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charged for 1 kg extra weight due to laptop

I was travelling from hyderabad to varanasi on 30th september pnr oclc7d,
At the check-in counter i was charged rs 400 as my laptop was a little heavy, i do not understand this? Can you guys lend me some money so that i can buy a light weight one, and then would be fit to travel through your airlines without paying the fine.

Miss pamela at the counter also showed me one instruction list of hand baggage limit of 7 k....
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M
manalchopra
from Delhi, Delhi
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spicejet

Address:29/1 Girdharnagar Society, 380004

Very thankful fo the great service that you provided me a couple of days back. Thanks to you, my flight got cancelled and i had no prior information whatsoever, due to which I couldn’t make it for the meeting and lost the client. Also you very carelessly misplaced my luggage so i had to go shopping the moment i landed and i spent my whole day at the airport itself. So if you could just refund me the money i spent on your flight because...
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N
NimishBhatia
from Delhi, Delhi
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misbehaviour by your staff

I'm extremely disappointed with the behavior and customer interaction of your team. I was boarding from bangalore sg192 to delhi now and at the boarding gate, this lady with a name navya wanted to check my hand baggage weight. The way and approach to this was as if she is a big boss of someway and others are cattles or dogs. I have been really shocked on the way you deal with customers. I'm a frequent flyer and take about 20 flights in a...
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S
Suraj amit Shah
from Kandla, Gujarat
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delayed takeoff affecting other planned schedules

I took the flight no sg8194, from ahmedabad to delhi scheduled to fly at 6:05 am. We kept on waiting for 2 hours and no official announcement as to what the flight status is. I had trains booked from delhi to kota leaving at 10:55, which would have been attended had the flight time was adhered to. I want compensation for the same. My trains cost me 3k in total and this flight cost me 3k as well. There was no official announcement made and...
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S
Sanjay T. Shah
from Delhi, Delhi
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damaged my new bag...

Address:142-F, R.no.65, Bhuleshwar, Mumbai-2, Mumbai City, Maharashtra, 400002

Traveling by sg 82 from bangkok to mumbai on 30.9.19, my new bag is damaged by spicejet staff, it was in very good condition, while it was handed over at the bangkok airport at the time of luggage check in (Which can be checked in ur camera systems of airport too). Thereafter, it's got damaged by the ground staff of spicejet, which shows their carelessness in handling luggages irresponsibly.

Moreover they came to me, after...
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Address:16/1E /1 East topsia Road, Ideal lake view apartments, Block FLAT9A, Kolkata, West Bengal, 700046

We were a family of three travelling from dubai to kolkata. We had a stopover at mumbai airport for 2-3hours. While checking in on the kolkata flight we were told the flight was delayed. From 19:45 to 9:20 in the night ultimately the flight took off well past midnight. No food or compensation was offered. So essentially we were travelling continuously for almost 24hrs disgusting...
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A
Arhhan
from Kolkata, West Bengal
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booking amount debit my account but tickets not confirmed

Address:Spicejet

(Dear customer,
Greetings from icici bank.
You have made an online payment of inr 3558.0 using net banking towards paytm mobile solution from your account xxxxxxxxx376 on sep, 24, 2019 at 20:30 hours. The transaction id is [protected].
In case you have not done this transaction, please call on 18002662 or sms block 376 to [protected] from your registered mobile number.
Never share your otp, urn, cvv or passwords...
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D
devraj174
from Hyderabad, Telangana
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ticket cancellation due to flood in my home town, patna

Address:Haas Residency, J.V.Colony, Indira nagar, Hyderabad, Andhra Pradesh, 500032

I have a ticket from HYD to Patna on 30 sep, 19 but i just saw that Patna is on high alert due to flood and i cannot reach even my home from the airport thus i have on other option to cancel due to high alert by Government.

Still, in this case, i am getting only 1/4 of the amount as refund. I discussed the same with spice jet customer care and even they are saying we do not have any INFORMATION and we cannot help.
I...
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D
Dilipmehta123
from Mumbai, Maharashtra
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transaction failed but amount debited from my bank account

I was booking for flight tickets for three person on 29.9.2019 for mumbai to hyderabad for 18.10.19 for 7.20 morning flight and hyderabad to mumbai flight for 23.10.2019 for.05 hr flight total fare amounted for rs 13646/-. But transaction got cancelled and amount was debited from my account at 6.53 pm on 29.9.19. I have not received any information regarding the refund of my amount or weather tickets govbooked or not....
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L
LITANDAS
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of air fare

Address:57/15 S.G.DUTTA ROAD, BIRATI, Kolkata, West Bengal, 700051

Pnr number j8qkxc from bengaluru to kolkata on 28.08.2019 by sg 517
My journey date was on 21.08.2019 from bangalore to kolkata.
Due to some reason i reschedule my journey on 28.08.2019 and
Accordingly as per customer case of spicejet airlines i paid difference
Amount of rs.2764.00 within 01 hrs. On 10.08.2019. But suddenly
I observed on 27.08.2019 that my journey was cancelled without
Any information...
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Ś
Śháŕáťh ŚHářú
from Bengaluru, Karnataka
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job providing issue

Address:Bajpe main road ,Kenjar HC ,Karnataka -574142, 574142

As i mentioned they said we are calling from spicejet airlines your profile is selecting in our airlines and we will allocate a job for you have to pay some amount for deposit, in the same way i paid a more than 20000rs and now that number is switch off.. Be aware of this. Very bad
Phone no [protected] this is her phone number..
If you want more information my no [protected]...
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S
Sanjay T. Shah
from Delhi, Delhi
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poor sitting arrangements...

Address:R.no.65, Bhuleshwar, Mumbai, Mumbai City, Maharashtra, 400002

Myself sanjay t. Shah travelling with 10 pax,
On 25th sept.2019 to bangkok from mumbai by flight no. Sg 81 of spicejet, the seats alloted to us was of very poor condition, which i had brought to the notice of the flight attendants but they said they are helpless...

The seats were not getting back, the cup holders for our seat no. 20 d and 20 e were broken... This is a late night journey and we were made compelled to...
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S
SP Mathur
from Mumbai, Maharashtra
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wrong allotment of seats

We booked 4 seats from mumbai to coimbatore in spicejet flight no. Sg6361, date 14-9-19, pnr no. Being fcrigq. We all are senior citizens 3 being 80 years of age. Due to physical difficulty we also requested for wheelchairs. Due to our problems we booked aisle seats ie. Seats 20c, 20d, 21c and 21d for which we paid extra rs 640. But while issuing boarding passes we were allotted seats nos. 14b, 14c, 14d, and 14 e which we realized only when...
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shivam130896
from Chennai, Tamil Nadu
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spicemax not upgraded after successful payment

I have made a payment of 2900 rs on 20 sept, 2019 converting my tickets to spicemax and attached is the confirmation regarding it. When i was at thailand airport they are denying that it is not upgraded and they have allocated normal seats for us tough i hav the confirmation pdf with me with seats allocated. This is really hell service how come this confirmation pdf is generated.
I need refund and the reason why it is not done....
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A
Anupriya Hajela
from Mumbai, Maharashtra
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lost baggage

I am dr. Anupriya hajela. I travelled by your flight from bhopal to chennai via mumbai yesterday. My flight numbers are sg 6482 and sg 247. My baggage was misplaced by ur flight people. My baggage no. Seq 0158. I received a call from phone no. [protected] in the morning saying the bad has been found and come and collect at the airport.. I sent my friend to the baggage claim of spice jet after that call and there was no one there.. I have been...
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S
Sajahan sekh
from Mumbai, Maharashtra
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I am complaining against non cooperation from your staff

Address:Burdwan, Kolkata, West Bengal, 713423

Dera sir/madam
I am a frequent flyer of spicejet.
But today i have a bad experience about this airline.
My name is sajahan sekh i am an employee of reputed mnc company and last 8 yrs i had using your airlines for training. But today at kolkata airport i have a bad experience. Your ground staff mrs. Anishua mallick counter no h4 time 10.40 am. She refused to give me a window seat even after my humble request also. After...
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K
Kiswa
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missing

Address:Vendeken house irinav cherukunnu, Kannur, Kerala, 670301

Names rafeek
From kannur
Vannenken house
Post irnav
(Via) cherukknu
Kannuru kerala
Lan phone [protected]
Mobile no india [protected]
Saudi [protected]
Sir yesterday mangalore to jeddah flight number sg065 travals been delhi airport missing my samsung dous mobile phone
Missing place gateno, 4b
Please took my mobile phone sent me my address...
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Z
zeeshandelhi786
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complain about missing luggage

Address:7352 ar ray - Al Ghadeer Dist. RIYADH 13311 - 3272, 11552

I was traveled from delhi to jeddah then jeddah to riyadh its a connecting flight but my laggage were missing and according to your deadline 21 day time to give back custumer luggage when i talk one of your execitive she said to me that your laggage is in mumbai airport i dont know how its happen
Plz send to it riyadh airport and i will collect it and when my laggage reach to riyadh call me on this number [protected], [protected]br...
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D
dinesh.gowd151
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misbehavior while boarding

Address:Jhunjhunu, Rajasthan, 333031

I am a frequent traveler and using 2-3 international flights every month even but
Traveling from dubai to jaipur with spice jet on 23rd aug 19 is my worst experience forever.
I always carry my laptop with my handbag and all airlines check the only handbag weight if its under limit or not
But this is the first time spice jet ask me to remove 4 kg weight at boarding time because i had 6 kg handbag and 5 kg laptop which...
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H
Hopefully
from Kannur, Kerala
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sir, im complaining about the recruitment team.

Address:Thattil Nadakkalan, Thrissur, Kerala, 680712

I had applied for airline job vacancy at spice jet. And i got a call from hr and they told me that ma profile was shortlisted for the post of ground staff in this spice jet. And they asked me to pay rs 2000 for attending an online test and i paid the amount and im done with ma online test.. After that there is no kinda response from their side sir.. I tried calling them but they don't pick ma calls.. And after one day they pic ma call and...
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