SpiceJet Complaints & Reviews

Dear concerned,
It's been a very unpleasant experience with u guys... Flights are being cancelled and rescheduled without any prior intimations to the customers and without making any hassle free arrangements in lieu of it and to save the customers from harrassment...
Sheer wastage of time and money to get a flight booked through you guys...
Please mend, , , , , high time......

This flight with fare which is above 8500/- is delayed by more than 3 hours. I booked this flight for a medical emergency and is delayed initially by 30 minutes and then 1hour30mins and now again it is further delayed by 45 minutes. When asked for reasons for delay the incharge person has no answer. He sited there is no clearance for this flight and made a video call to the pilot informing the flight is ready but have no clearance....

Hello,

I the undersigned arif tigadi was travelling by spicejet airlines from dubai to mumbai on 7th august, flight no sg 14, pnr t471gb, upon arriving i was informed that my baggage dint arrive and it will be delivered to my address the next day, it's been 5 days and i have no information from spicejet, i have been trying to coordinate through belgaum office but yet i have no answere nor any information.
I have come...

Sir,
Your flight no. Sg6933 dated 24/07/2019 from dehradun to mumbai was cancelled and no alternate flight was arranged by your customer care team dehradun. They said that they are helpless although, one flight for new delhi was scheduled at 7.30 p. M. On 24/07/2019. They also told that they will refund the full amount with in a week, but i am sorry to inform you that after 3 weeks are over, i have not received any paise. After getting...

I must have taken atleast 15 flights after creating my spiceclub account. Since last 3 months i have been struggling to add loyalty points to my spiceclub account. The end result is, even at the end of 3 months i have not been successful to add even single flight to my account and give a kick-start.

I have been constantly writing to spicejet customer relationship email id. Most of the time they don't reply due to lethargic...

I am right now on flight no sg 6249 from mumbai to mangalore date 10/08/19. I boarded from gate 49b.
How come even after paying for infant seat i am not getting any extra seat allotted to the infant..??? Please clarify on that as i am here seated with infant on my lap and who will take responsibility if something happens to him.
If your charging money for the infant please provide facilities with respect to that....

My name is shalvas anvar
Phone no:[protected]
Mail id: [protected]@gmail.com

I had booked the flght from mumbai-calicut (Via banglure).
Pnr. Z98z3p.
Its having 1 hour lay over in banglur. Now i got the message that that wil be delayed more 5 hours. What will we do 6.5 hours in a airport. I am a frequent traveller. I am very disappointing by your service now a days. U have to pay compensation for...

On 9th aug 2019 i travelled from bangalore to bhopal via mumbai.. And it was the worst experience of my life i faced.. On mumbai airport i came to know one of my luggage is missing and even while changing flight from mumbai airport we have to run all the way from domestic to international airport without any convence and assistance from your side.. When i enquire about my luggage they assure me that they will send my luggage in same flight...

I am jegadeesh ramesh travelled dhaka - mumbai - coimbatore on 07/08/19 under pnr rhes7e
sg64 - dhaka - mumbai
6245 - mumbai - coimbatore

i got boarding for both flights at dhaka and spice jet employee confirmed luggage can be collected from coimbatore.

When i reached coimbatore my luggages 3 pices did not arrive and spice jet employee mr.Depan/ms.Amritha asked me lodge complaint
they also...

I was travelling via spicejet from leh to delhi... At delhi airport we were informed due to air pressure, some bags were unloaded from the flight and those will be delivered to the customer's personal address. It's been 3 days that the support staff has been telling it will be delivered by this time that time and then they said to collect from the airport... I have been to airport twice and the staff there has not received any bag.
The...

My husband and myself both senior citizens travelled on 5th aug by spicejet sg006. 2 of our bags did not arrive. After i lodged complaint on consumer complaints on 6th aug, then 1 bag was delivered to us on 7th aug. Now its 90 hours since we arrived and still 1 bag not delivered. We are stuck as several of our useful things in the other bag. It is causing us much inconvenience and frustration. Our mistake for travelling spicejet. Never again...

Hello,

Pnr no - o8vtfp

I had a flight from mumbai - bom to bangkoj - bkk on the 5th of august, flight no.- sg 81. Upon landing at bkk airport my checking bag was missing. I tried looking for it at other carousels and finally approached the bkk airport authorities. I was made to file a property irregularity form and was asked to check in daily.

Its been three days and i am yet to receive my baggage....

I'm in india for 4 days only and spicejet have not given my luggage yet. Filled out a form at the airport and was told that it would be delivered in 24 hours. As of now there is still no information nor anyone is assisting in this matter. All they are doing is just providing additional numbers to contact, most of them are invalid or not reachable. We were told the cargo hold was overloaded which does not make any sense when everyone is allowed...

It's a pathetic service by spice jet.Regularly irregular departure timings.in my last 7 journey with spice jet only one time flight was departed on time and everytime they have innovative reasons behind that.and today they have rescheduled timings for flight SG523 three times.and worst condition is the no one is giving satisfactory reply any time they make us feel like passengers have made some big crime by deciding to travel with spice jet.I...

My husband had your flight sg6266, sg6476 from guwahati to mumbai and mumbai to cochin on 1st august 2019.Since he was having a luggage he deposited it while checking in and collected the 2 boarding pass together and said your service partner that i hope i should collect my luggage at my final destination. He told no and that should be collected from mumbai and you have to check in luggage again.Then he asked why should i collect from mumbai,...

I was traveling to dubai to goa for very special reason.in dubai to mumbai i missed my lauggage in flight numbers sg014

No buddy give me any proper information
Till now i didn’t get my luggage
I had very important clothes and gift. Now tell me what should i do
This much irresponsible things by spicejet
You guys don’t care about castumer feeling...

Flight sg1027 departing at 9:30am from ixe to blr on 07-aug-2019 was re-scheduled for 9:00am and was informed via sms and email by spice jet. Accordingly my travel arrangements were made for the re-scheduled flights. Now flight is delayed with no confirmed timing. I have incurred loses of inr 6000 for these rescheduling and flight delay. Spice jet airport manager is not available and looks like he is still in bed and no one is showing any...

Zaid ahmed was travelling from delhi to patna date 6august 2019 pnr no.- e5vtni, his personal wheelchair was not allowed with him from delhi to patna flight and they informed us that it will come with another flight by 5pm but still we have not received that and patience is waiting on patna airport from 2pm and suffering from pain and stress please help, thank you...

We, my husband and myself both senior citizens (Mr niranjan talreja and mrs leena talreja) travelled from dxb-bom on 5th aug 2019 by sg0006. 2 of our bags were not received. We filed report at mumbai t2 and were told both bags wud be delivered at our res on 6th aug morning. Its 24 hours since but bags not yet recvd. We have made numerous calls to various spicejet offices but v get no info nor assistance from your staff. V r being passed around...

Dear sir/mam,

I, ujjval jain had booked four tickets from spice jet to fly from pune to cochin. My pnr no. Is bb4ryw and flight no. Is sg8185 dated 29-july-2019. It was a pre-planned holiday and two out of four were on their honeymoon. We had everything booked and scheduled - the cab, itinerary, hotel bookings and everything was paid in advance.
Spice jet being such a reputed and big airline spoiled the whole holiday...