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SpiceJet Complaints & Reviews

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Last updated May 2, 2024
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SpiceJet reviews & complaints page 73

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V
Varun Naresh
from Chennai, Tamil Nadu
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airline refused to on ac

The airline refused to switch on the air conditioner on a full flight, until the flight was fully airborne for 5-10minutes. This happened in chennai domestic airport. Almost every passenger requested to switch it on.

Is this some major cost cutting by the airlines?
I paid for this flight! We expect some standard to be maintained as a customer....
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Address:Panchanai Enclave,H-1,Orchid, Ammbadhura, P.O. Salbari Dist. Darjeeling, West Bengal, Darjeeling, West Bengal, 734421

Sir,
My daughter was denied to enter at bagdogra airport by the security personnel despite showing her pnr no. U8gfks for sg-3322 on 22/06/2019 and her id proof. He insisted to show details of ticket sent in email.
The email was inadvrently deleted from her smart phone.
She had tried to find out the staffs of spice jet
Deployed at bagdogra airport for assistance but no one availed. Counter of airline also found...
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R
Rahul0585
from New Delhi, Delhi
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damage to checked in luggage

On June 18, 2019, I Rahul Malik took flight from New Delhi to Bangkok, flight number SG253 (DEL-CCU) & SG83 (CCU-BKK). It was a connecting flight. During the course of the trip, my checked luggage was damaged beyond repair.

This is unacceptable. I would like to lodge a formal complaint concerning the unprofessional behavior of your baggage handlers, and to request full compensation for the luggage that was destroyed. I am listing...
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P
Punitha Shunmugam
from Arcot, Tamil Nadu
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fake interview

I have a call letter from spicejet and they asked me to pay Rs . 2000 initially.I have paid .they conducted an online test .Then they asked for document verification amount Rs.6200. I have paid that too.then they conducted phone call interview with HR team . They told me that you have selected. They asked me to pay Rs.13500 for medical checkup. They gave receipts for all these transactions. Finally now the recruiter number has switched off....
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S
Shankar Dix Bathina
from Mumbai, Maharashtra
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service - hospitality

Address:400063

Good evening - I am a frequent travel was since 1991 when even Spice Jet was not even heard, have been travelling with Spice Jet recently for five years.
My Flight details - SG8723 - 21st June[protected]hrs boarding - Newdelhi to Mumbai
Passenger - Umashankar Bathina - Father and Ms Mithila Bathina - Daughter.

Point 1 - Checked in and at the counter the lady was helpful, as i had lost my voice i would not communicate...
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D
deepasb
from Thiruvananthapuram, Kerala
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job offering with money fraud

Dear Sir,

I cheated by the name of SpiceJet company name, they used SpiceJet company name and logo.

Already many of the job seekers cheated by SpiceJet. Until now SpiceJet can't took any action against these fraudsters.

On 11 july 2019 they offered job in SpiceJet Airline and asked payments for the process. The same day I paid money because the job offered by the company SpiceJet. They strongly...
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P
Pradyy55
from Mumbai, Maharashtra
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delay in departure

Address:New Delhi, Delhi

Our flight Spicejet SG-9111 was suppose to leave from Delhi at 10:00 pm but due to negligence of Spicejet staff there was delay in departure of flight.. and till 10:15 they were busy in filling the fuel of flight.. what if any passenger comes late will Spicejet tolerate that and wait for the passenger ? We are sitting in the flight from past 45 minutes and the staff in here doesn't even know how to behave with the passengers...
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D
deepalibedi
from Pune, Maharashtra
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single mothers travelling with children must avoid spicejet

Address:spicejet

I (single parent) was travelling from Jammu to Bangalore via spice jet on 18th June 2019 with my 2 year old son – it was a connecting fright from Jammu to Mumbai and Mumbai to Bangalore (boarding pass attached). I had confirmed tickets for my travel, all I needed was a boarding pass however, the staff was very adamant about 3months crossed. My son is 2 yrs old – this is his DOB – 14th Feb 2017.

Pathetic policy of spice...
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Address:ahmedabad, Ahmedabad, Gujarat, 380051

Your flight SG 6250 dated 17-Jun-2019 from Mangaluru is delayed due to operational Reason and will now depart at 11:40 PM.
By this problem next flight missed, next flight which was after 2 hrs and 15 min from Mumbai to Ahmadabad. They didn't give me single refund because Spice Jet announced this before 18 hrs. at lease they have to inform customer before 24 hrs or else need to compensate regarding costumers next flights also....
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V
Virvadia
from Mumbai, Maharashtra
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meals

Address:Mumbai City, Maharashtra, 400026

I copy the email dated 18th June to SpiceJet :-
[protected][protected][protected][protected]
Sarita,
Customer Experience, SpiceJet Ltd.

My 1st email was on 8th June 2019. I had mentioned that while booking my 2 tickets, the option to choose 'Jain Meal' was not available and therefore I chose 'Veg. Meal', so kindly change my meal to 'Jain Meal' without charging the difference.br...
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N
Neelesh Damani
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damaged baggage in check in

Address:U-3, Green Park Extension, New Delhi, Delhi, 110016

Hi, this is Neelesh. I travelled from New Delhi to Hong Kong on 11th June, 2019 in Spicejet SG 31. When I received my check in bag at Hong Kong airport, it was in severely damaged condition. The baggage was deliberately cut using some sharp object, as it was almost impossible to do that much damage by mistake. My bag was not locked, when I submitted for check in, so if it was done for some checking purposes( that I think, may be an excuse...
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N
Navigator
from Hojai, Assam
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regarding gate closing delayed flight

Address:ABC TARUN NAGAR BY LANE NR 5 HOUSE NR 29, Kamrup Metropolitan, Assam, 781005

Hi,
I am Devendra Kumar Singh, I am flying for Mumbai from spice jet, I reached 5 mins after gate closes, flight is delayed for 45 minutes my ticket was for economy class but in counter they sold me business class which costed RS 5804, they told me flight on time, their behavior was very worst on counter, why they had done it like that, I need answers....
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A
azazasma
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of ticket amount

Address:Qualcomm Building#6, Mind space , Rejaha, Hyderabad, Andhra Pradesh, 5000081

HI Team,

while i'm Booking ticket with spice jet on 3rd of June . the ticket was not confirmed and the amount was detected from my credit card and they is no response from spice jet customer care they are not at all responding to emails and while im tracking with complaint number they are not sharing the ETA, my question is why they are holding the amount when ticket is not booked...
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R
reddysir
from Ratlam, Madhya Pradesh
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delayed flight for more than 2.30hr

Address:RATNAPURI, PUKHRAJ RESIDENCY,, Ratlam, Madhya Pradesh, 457001

Yesterday I traveled from Hyderabad to Bhopal with flight No: SG 3463 (Confirmation no. MIDKHB) which was supposed to depart by 8.10pm but departed by 11 pm and reached Bhopal by 12.30am and delayed for 2.30hr. Due to this, I lost my connection trains and also to my office hours which troubled me a lot.
Hence, I request to pay the compensation as per the aviation rules of India.
Dr, Reddy Palugulla Bhaskar...
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Address:B402 Manavsthal Heights Ashok Nagar Military Road Marol Andheri East Mumbai Maharashtra, Mumbai City, Maharashtra, 400072
Website:Spicejet

I had met with accident on7 june, i had flight at 9.05 pm, i almost reached there at 8:30. My friend had already done check in formalities before me she was near gate no 22
.
I requested alot to the team.plane has to take off with in 38 mint. But still they didn't allow me i had 4000 to that flight.
I did my web check in but i was not aware that it was mot completed as my 300 already deducted from account while doing...
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S
Sathananth SK
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baggage missing - pnr p7c17s

Customer service Team,

Please find the attached itenary of my family's ticket who travelled last week. My brother's luggage wasn't received at Colombo Airport when they reached back on 13th SG01 flight to Colombo.
The response provided was very bad. It's now more than 3 days and we have received no response or compensation for such.
The airlines should have provided a compensation for the delay and should have...
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D
Deepak Mittal Mittal
from Jalandhar, Punjab
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damage of baggage

Address:Shree maa lakshmi jewellers, Gaushala chownk, New Delhi, Delhi
Website:Spicejet

We were travelling from dubai to delhi via flight SG 12 and our luggage number is SG [protected] and at delhi airport on 13 june our luggage was completely broken due to mishandling of the airlines staff. One bag was completely broken and the other is a little less damaged. There was great inconvenience due to this mishandling. Therefore we claim complete refund....
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L
Lalit74146
from Dharapuram, Tamil Nadu
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allotment of seat

Address:kovaipudur coimbatore 641042, 641042

Pnr LHNQJR
I booked ticket on 09.05.2019 for journy on 16.06.2019 for Coimbatore to Patna. I booked the seat 7E & 7F for my journey, and the same is mentioned in my ticket. However when we asked for the boarding pass, seat they have allotted was 17A, 17B for Coimbatore to Bengaluru and 12A, 12B for Bengaluru to Patna journey. I requested them to see my booking details and accordingly change my seat. All the counter staff and manager...
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B
BhavinKothari
from Mumbai, Maharashtra
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ticket not received

Address:Mumbai City, Maharashtra, 400002

Sir my name is Bhavin Kothari and i have booked tickets from Mumbai to Delhi for 3 people, one for me and the other two for my parents Satish and Asha Kothari on 22nd of June( Saturday) of Spicejet Airlines via Happy easy go portal and the amt has been debited from my account but i have yet to receive my tickets on my mail.

Please look into this matter and send me my tickets.

Please find attached the receipt...
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R
RajanBhagat1990
from Pune, Maharashtra
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second flight missed due to spicejet delay

HORRIBLE EXPERIENCE WITH SPICE JET. I was travelling from Jabalpur to Pune where the Spice jet Flight SG-2942, got 3 hours delayed, due to which we missed our connecting flight (Indigo) from HYD to PNQ, which was at 2:30 AM. We reached at HYD airport around 1:40 AM and then we were waiting for our bags for near about 10 minutes. We reached at the Indigo check in counter exact 2:07 AM but they refused to proceed with check In as we were late...
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