SpiceJet — Bad baggage handling even with a FRAGILE TAG on

Kumar Pai

from Mumbai, Maharashtra

Address:	Gurgaon, Haryana, 400067
Website:	www.spicejet.com/ContactUs.aspx

I was travelling from Goa to Mumbai on 25th December, 2016. I was carrying 2 bottles of liquor and one of them broke. It was wrapped and cushioned appropriately from all ends, the bag even had a FRAGILE TAG on it.
Clearly it was not taken care of properly, the FRAGILE TAG was definitely ignored. Its not only that the bottle broke, but also that it stained all the cloths that were in my bag.
This was not expected out of a air line which has a good service record. Made my christmas very merry. Thanks a lot.

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Comments

Parul Munshi

from Mumbai, Maharashtra

I'm Parul Munshi I booked a flight Delhi to Mumbai thn because of sum reasons I cancelled that flight on next day i e 03rd Dec and till now I'm getting any single amount of refund. No one is helping me I mailed or called so many times to your customer care team but didn't get any response. I'll not go with this company ever.