[Resolved]  SpiceJet — Cancel booking due to present situation at kashmir, asked for 100% refund

Address:

Ahmedabad, Gujarat

booking date Thu13Nov - PNR :- XZIC2B Srinagar → Ahmedabad Ref No: [protected] Booked On: 06 Jun 2014 I have booked spice jet for srinagar to ahmedabad for date 13/10/2014. Now looking to current scenario, i have cancelled my tour for kashmir and it is genuine reason. Now you are giving 100% refund who have booked flight till 30th oct, but do you think looking to current situation - one can travel to kashmir in november month. After flood, news going on for firing and war. so politically scenario is not good to travel. You give me assurance from local government that if tourist travel in november month, they are 100% safe then i will surely travel in november. Understand client request which is 100% genuine. I request you to refund 100% and not charge cancellation fees on my booking. If i will not get 100% refund then i will approach to legal and media platform to justify my query. I am belongs to legal family background. Awaiting for your positive answer to my query and give me satisfactory answer within 48 hrs. I have got full refund from indigo airlines for my travel date 5th novemeber otherside spice jet denied to give 100% refund. client has to bare 1500 per passenger and 300 per passenger from yatra so total amount Rs. 1800 per passenger which is not satisfactory in cause natural calamity reason. Ref mail Dear Mr.Sheth, Thank you for choosing to fly IndiGo. On the same note, thank you for writing to us. With reference to your email, we would like to confirm that we have waived off the cancellation charges for all passengers under booking reference number P757WM. Further, we would request you to contact our call centre to process the cancellation and refund. For further assistance on fares, schedules and reservation information you can contact our call centre at +[protected] or at[protected] or visit our website www.goindigo.in. Once again thank you for choosing IndiGo, we look forward to serving you on-board.