Spidigo — Cheating customers by extracting payment and not providing internet service

Address:	380013
Website:	www.spidigo.com

In this area where we reside, the only service provider is Spidigo who claim to provide the best internet facility. Their services are proving to be a headache for us. I have been forced to take their services because no other service provider is good in this area. However, they are taking heavy undue advantage of the same and are cheating and deceiving customers by provoding neither internet speed not availability.
On 19/3/2017, I renewed the service and they took an abnormal amount of INR 1250 for merely 30 days. We were forced to pay as we had no other option as internet is a very basic requirement in today’s times. Despite paying such a heavy amount, they are not able to provide us the promised services and I even called their technician to check but within an hour of the repair, the internet dropped dead again. I called them and had to go through the tardy procedure of giving all my details. As a customer, I feel frustrated and tormented by such activities.
Firstly, they claim to be the best in this area. Secondly, they charge heftily and on top of everything they FAIL to provide bare basic net facility. I am not jobless that I can keep calling and pursuing them over this. I have been time and again warning them to give me permanent results and solve this issue once and for all, however, they think that it is easy to fool customers and make money out of cheating innocent people who have no option but to come to them.
They are taking it too lightly but this time I have made up my mind to make them pay for what they have done and have been doing.
Such unfair practices distort consumer and public welfare by constantly depriving them of the services which cost them their hard-earned money.
Please take note of the attached receipt and the username of our Spidigo account is - roopamtomar

In this area where we reside, the only service provider is Spidigo who claim to provide the best internet facility. Their services are proving to be a headache for us. I have been forced to take their services because no other service provider is good in this area. However, they are taking heavy undue advantage of the same and are cheating and deceiving customers by provoding neither internet speed not availability.
On 19/3/2017, I renewed the service and they took an abnormal amount of INR 1250 for merely 30 days. We were forced to pay as we had no other option as internet is a very basic requirement in today’s times. Despite paying such a heavy amount, they are not able to provide us the promised services and I even called their technician to check but within an hour of the repair, the internet dropped dead again. I called them and had to go through the tardy procedure of giving all my details. As a customer, I feel frustrated and tormented by such activities.
Firstly, they claim to be the best in this area. Secondly, they charge heftily and on top of everything they FAIL to provide bare basic net facility. I am not jobless that I can keep calling and pursuing them over this. I have been time and again warning them to give me permanent results and solve this issue once and for all, however, they think that it is easy to fool customers and make money out of cheating innocent people who have no option but to come to them.

we have been persistently calling them to get our problem solved but to no avail. They gave us desperate calls everyday when our service was pending renewal and they came the very next on a sunday moning to take the payment but soon after we paid the renewal charge, the internet stopped working.

They are taking it too lightly but this time I have made up my mind to make them pay for what they have done and have been doing.
Such unfair practices distort consumer and public welfare by constantly depriving them of the services which cost them their hard-earned money.
Please take note of the attached receipt and the username of our Spidigo account is - roopamtomar