Spidigo — complaint regarding internet connectivity

Address:

1/8 Rangmani flat, maniyaasa society, maninagar, Ahmedabad, Gujarat, 380008

Hello
I've purchased spidigo broadband internet plan and already paid 1 year fee in advance. But since few days my internet connection is down and i'm not able to even complaint for that. I tried to contact customer care but their phone is unreachable. Even their site is also down so i'm not able to complain that way as well. I'm requesting you to please look into it because without the internet my professional life is very much disturbed.