Spidigo — connection is down since 4 days

Address:

K-204,Vedant shreeji,cims hospital road, Science city, sola, 380060

I had purchased pre-paid plan last october with plan duration of 18 months. It has been 6 months since i renewed plan but my experience is very much bad..

My connection is from science city (Sola) area and every 3-4 days it goes down. Customer care number is never reachable and wastage of time and money. Service engineer in my area is mitesh patel and he had given his contact number is always switched off.. Tried his whatsapp but even after reading message, they don't respond to it.

Currently it is down since last 4 days. Tried customer care number and luckily could talk to some executive on monday (15 april) and was assured it would be addressed in 48 hrs... No luck so far

Had gone to corporate office at parshwa tower but they behaved very irresponsible way and said you can go to consume court if not happy and refused to give money back..

Has anyone tried to log complaint to consumer redressal commission at ahmedabad?? Any luck with it?? Please share updates