Spidigo — connection issue from last 10 days

Address:

Ahmedabad, Gujarat, 382424

We have facing serious connetion issue from last 10days. When we use wifi system shows message as "connecting" not as "connected". So, we can't use internet connection.
We have also reboot and re-plug in system but same problem continues.
Please look into this problem and send the engineer to solve this problem as our registered address.

Please also note that your customer service is very poor as we are trying to raise complaimt many times but you have not taken this seriously.
Your customer service number is never on work it is automatically ended after 2minutes and always on waiting. And I am forwarding this mail 2nd time and in 1st time while I mailed but not any responce is arrived from your side
So, Please do needful this time.
User id: vipularya